Leaders

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Travis Hess
Chief Executive Officer

Travis is the Chief Executive Officer of Commerce. He joined the company as President in May 2024, bringing more than 15 years of senior leadership positions at top commerce agencies and consultancies including Accenture. Travis is responsible for leading Commerce’s global operations and for the overall success and growth of the business.

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Daniel Lentz
Chief Financial Officer and Chief Operating Officer

Daniel is the Chief Financial Officer and Chief Operating Officer of Commerce. He has over two decades of experience guiding the financial and operational functions within industry leaders including Dell, Procter & Gamble, and RetailMeNot.

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Vipul Shah
Chief Product Officer

Vipul Shah is Chief Product Officer at Commerce. He has over two decades of experience building innovative products and business models at PayPal, Google, J.P. Morgan, and Wells Fargo.

Rob
Rob Walter
Chief Revenue Officer

Rob is Chief Revenue Officer at Commerce. He has been in the ecommerce industry for 20 years leading Sales and Go-to-Market teams at companies such as Salesforce, Ebay, ChannelAdvisor, and Amplience.

Michelle Suzuki
Michelle Suzuki
Chief Marketing Officer

Michelle is the Chief Marketing Officer at Commerce. She has more than 25 years of experience scaling and transforming high-growth companies, including renowned technology companies such as EMC, Ancestry, and Ivanti, on a global scale.

Doug Hollinger
Doug Hollinger
Chief Strategy Officer

Doug is Chief Strategy officer at Commerce. He has more than 25 years of experience in digital strategy, consulting, and commerce, working with some of the world's largest brands during his time at Razorfish, Nokia, Accenture, and LiveArea.

Hubert Ban
Hubert Ban
Chief Accounting Officer

Hubert Ban is Commerce’s Chief Accounting Officer. He brings over 20 years of experience in accounting and reporting roles at publicly traded companies and Big 4 accounting firms.

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Chuck Cassidy
General Counsel

Chuck is Commerce’s General Counsel. He has broad experience representing growth-stage software and technology companies and previously practiced corporate and transactional law at Vinson & Elkins, L.L.P.

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Becky Logan
Chief People Officer

Becky is the Chief People Officer at Commerce, where she oversees the company’s global talent management, HR operations, and culture and employee experience functions. She has over 20 years of experience in human resources across technology and hospitality companies.

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Dan Holden
Chief Information Security Officer

Dan Holden is Chief Information Security Officer at Commerce. He has over 25 years of experience in the IT and cybersecurity industries. Prior to his role at BigCommerce, Dan held several leadership positions at companies such as the Home Depot, the Retail & Hospitality ISAC, Arbor Networks, and TippingPoint